Privacy Policy
Prudential Property Management Ltd. considers respecting your privacy an important principle of how
we do business. We are committed to collecting, using and disclosing personal information responsibly
and only to the extent necessary for the services we provide and to the extent necessary to comply with
legislation. We also try to be open and transparent as to how we handle personal information. This
document describes our privacy policies.
Why Is Information About You Collected?
At Prudential Property Management Ltd., we gather and use personal information to provide the
services that you have requested. Providing us with your personal information is always your choice.
However, your decision to withhold certain personal information may prevent us from providing you
with the services you require.
What is Personal Information?
"Personal Information" is information that identifies you or another individual, but does not include the
name, title or business address or telephone number of an employee of an organization
What Type of Information Does Prudential Property Management Ltd. Collect?
For residents , the type of information Prudential Property Management Ltd. usually collects and
maintains on file may include name, current address, previous address, telephone number, social
insurance number, date of birth, sex, place of employment, annual income, credit history and bank
information. For business clients, information recorded may include name(s) of Owner(s), Officer(s) and
Director(s) and social insurance number(s).
We Collect, Use and Disclose Personal Information to:
Verify your identity;
Determine your eligibility for the services you have requested;
Deliver the services you have requested;
Comply with the law including tax requirements.
We May Gather Information From the Following Sources:
From you on applications or e-mail or face-to-face interviews;
From previous landlords, employers or references that you have provided to us;
From your interactions with us; for example through your payment history; or
From consumer reporting agencies, for example your credit history.
When Do We Disclose Information?
We keep your personal information confidential except when authorized by you or when required or
permitted by law to disclose the information.
Our employees, in the course of daily operations, may be required to access your personal information.
As a condition of their employment, all employees of Prudential Property Management Ltd. are required
to maintain the confidentiality of personal information at all times and failing to do so will result in
disciplinary measures that may include dismissal.
Outside service providers may, in the course of performing services, require access to personal
information. These service providers may include, but are not limited to, banks and credit reporting
agencies. When we communicate with these suppliers, they are given only the information necessary to
perform those services.
How Do We Protect Your Personal Information?
We understand the importance of protecting personal information. For that reason paper information
and electronic hardware is retained either under supervision or secured in a locked or restricted area at
all times. In addition, passwords are used on computers. We use reputable companies to transmit
personal information in paper format through sealed, addressed envelopes or boxes.
How Long Do We Retain Personal Information?
Your personal information is retained only as long as we need it to effectively provide services to you,
and for a reasonable length of time thereafter to meet any potential obligations or legal or government
requirements. We destroy paper files containing personal information by shredding. We destroy
electronic information by deleting it and, when the hardware is discarded, we ensure that the hard drive
is physically destroyed.